Lunarpages Hosting Plans

A primary concern for most Lunarpages shoppers is about the refund policy. Will you get all your money back if you’re unsatisfied with the service?

The answer is yes, of course.

Lunarpages is running their business with a very clear refund policy. The last thing you need to worry about Lunarpages hosting service is getting back your refund. The company have a 30-day, satisfaction guarantee thus if you cancel your account for any reason within the first 30 days, you will get a full refund.

However, do note that setup cost ($0 setup cost for 12/24 months hosting plan though) and domain registration fees are not refundable.

There are tons of presell questions asked at Lunarpages Forum but many of them are not answered properly. Most prospects are just given a link or two as answers and I believe those questions deserve more attention.

For your convenience, I had copied a few frequent asked questions and prepared my answer here.

1. What is Lunarpages maximum bandwidth limit?

At the time of writing, Lunarpages offer unlimited bandwidth transfer on top of unlimited disk storage and domain name hosting. This simply means you can host unlimited websites on a single Lunarpages hosting account.

2. Does Lunarpages allow multi-lingual websites?

Lunarpages has no issue at all with multi-lingual websites. There are over 250,000 domains hosted with Lunarpages and trust me, there’re a good number of websites are non English and they work just fine.

3. Can I host more than one website with your account? Any extra charges?

Yes. In fact, host as many websites as you want with Lunarpages with zero extra charges. Many are still unsure about Lunarpages atest upgrades, where users get to host unlimited addon domain for free in a single hosting account.

4. Does Lunarpage accept International Domains (ex: .in, .us, .fr, .asia)?

Yes, you can host International domains with Lunarpages. However the hosting company does not have the right to register such domain names for you. You have to first register your domain names with the local domain registrant and switch the DNS to your Lunarpages host when it’s done.

5. Does Lunarpages support web browsing via mobile phones? Will it cost me extra if my web users are using mobile phone?

NO! Of course you won’t be charged extra for users using mobile phone on your website. Lunarpages is a hosting company, not an ISP!

6. What is a dedicated IP? Does it cost extra to have a dedicated IP at Lunarpages?

A dedicated IP is an unique Internet address dedicated exclusively to a single hosting account (hosting single or multiple websites).

A dedicated IP address for your hosting account enables you to:

• View your website via its unique IP address.
• Access your accounts by FTP or the Web when the domain name is otherwise inaccessible, such as during domain name propagation periods.
• Fast website response even during periods of high traffic load.
• Setup private SSL protection on your Web site.

A dedicated IP cost an extra $2.95/mo on your Lunarpages hosting account. Summing up with monthly hosting cost ($4.95/mo), the total price for a shard hosting with dedicated IP will be $7.9/mo.

7. What is different between a shared SSL and a private SSL?

At Lunarpages, a shared SSL will only works on static webpages html and htm; the shared secured page looks something like this: In fact, the shared SSL certificate is included in Lunarpages shared hosting account standard features. https://secure.server.lunarpages.com/~username/ with the server name replaced by the particular server you’re hosting on.

A private SSL, on the other hand, works well with PHP, ASP, JSP and it comes with a personal certificate (instead of a shared SSL). Your webpage (with private SSL) will appears in “https://yourdomain.com” form. For more technical details, read my previous post on Secured Sockets Layer (SSL).