Lunarpages Hosting Plans

Lots of server migration happening in Lunarpages for the past few months and I guess we are seeing the final transfer early this year 2009.

Server boxes were moving physically from Los Angeles datacenter to San Diego datacenter. I can’t find any reasons for the move but the migration planning and progress can be tracked from the official forum.

Migration of server Isis, Seth, Tsohea, Felix, Deneb, as well as Ez-web-n-mail are reported in late year 2008.

Generally the servers being affected will be offline for 6 – 8 hours (for physical transportation). As the migrations are planned properly, I don’t read much complaints about the users site. There are, however, quite some change on the server IPs, Isis server for example, switch to a new IP as: 67.210.119.235 IN PTR isis.fastsecureservers.com.

Server software upgrades

Folks at Lunarpages are also taking the chance to upgrade their software. Quoting fully from the forum post, these are the list of software being upgraded:

Apache to 1.3.41 if it wasn’t already this version
PHP4 to PHP 4.4.9
PHP5 when applicable to PHP 5.2.6
MySQL to MySQL 5.0.51a
Ruby when applicable to Ruby 1.8.6 newest patched release
Zend Optimizer to 3.3.3
ImageMagick to 6.4.3
IonCube to 3.1.32
ffmpeg when applicable to latest release snapshot

According to Tristan (Lunarpages technical staffs), these updates are for security purposes to update each service to the newest, secure release. Generally there shouldn’t be any effects on Lunarpages users but in case you’re one of the unlucky one, reviewing the php.ini file(s) might helps.

A primary concern for most Lunarpages shoppers is about the refund policy. Will you get all your money back if you’re unsatisfied with the service?

The answer is yes, of course.

Lunarpages is running their business with a very clear refund policy. The last thing you need to worry about Lunarpages hosting service is getting back your refund. The company have a 30-day, satisfaction guarantee thus if you cancel your account for any reason within the first 30 days, you will get a full refund.

However, do note that setup cost ($0 setup cost for 12/24 months hosting plan though) and domain registration fees are not refundable.